Our Commitment
At Performance Lab®, we believe that wellness should be accessible to everyone. We are deeply committed to ensuring that our website is fully accessible to all individuals, including those with visual, hearing, cognitive, or motor impairments. We continuously strive to provide a seamless, equitable, and welcoming digital experience for every customer.
Status of Compliance
To deliver on this commitment, performancelab.com has been engineered to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. We have recently completed a comprehensive accessibility overhaul of our storefront. Our ongoing compliance efforts include:
- Strict keyboard navigability and focus management across all menus, modals, and checkout flows.
- Optimized screen reader support, including ARIA landmarks.
- Highly descriptive alternative text for all essential product imagery and data charts.
Because technology and accessibility standards are always evolving, we treat accessibility as an ongoing commitment rather than a one-time project. We regularly audit our site to ensure it remains highly compliant.
Assistance & Feedback
We want you to have the best possible experience shopping with us. If you are having any difficulty viewing, navigating, or interacting with the content on this website, or if you notice any feature you believe is not fully accessible to people with disabilities, please reach out to our dedicated team:
- Email: cs@performancelab.com
- Phone: +1 908 280 1066
When contacting us, please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will use it to guide our continuous overall accessibility policies.
Third-Party Content
Please note that our website may link to, or interface with, third-party apps, payment gateways, or websites that we do not directly control. While we strongly encourage our partners to prioritize accessibility, these third-party vendors may not yet be fully compliant with WCAG 2.1 AA standards.
